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Meet Elsie

Elsie (seen above on the right, with our pharmacist Sheri) knows what it feels like to be without health insurance. “It’s disastrous not having coverage,” she said. “You get a bill that you can’t pay, and it can send you over the edge. When you have medical bills, they nag you about them and you get stressed out. That stress can kill you.”

 

Elsie realized she needed health insurance after she learned she needed cataract surgery.  “My vision was so blurry that I was worried about having an accident when I was driving,” she said.  But the cost of the surgery “was mindboggling.” Her doctor’s office suggested she make an appointment with Senior PharmAssist, and she did! Fortunately, we were able to help her navigate insurance options that suited her preferences and ability to pay; plus, we enrolled her in the federal financial assistance program to make her medications much more affordable.  

 

“When I come to Senior PharmAssist, I know everything’s going to be alright,” Elsie said. “I feel like I belong here. The staff makes sure you take medications how you’re supposed to. There’s a person you can sit down and talk to about things like you would a best friend. And,  know things are gonna get done. I feel better about myself when I leave because I accomplished something and talked to friends who care about my well-being.”

 

Now 71 years old, Elsie doesn’t hesitate to seek medical services when she believes she needs it. “Having insurance makes a big difference,” she says. “I can go to the hearing doctor, chiropractor, or whatever I need. Having insurance makes you feel confident. It gives you stability, and that makes you feel good."

 

Anniversary highlight

In 1992, Joan Pellettier was the Director of the Coordinating Council for Senior Citizens (now the Durham Center for Senior Life). She shares her reflections here about Senior PharmAssist’s 30th Anniversary below.

 

Just days before Gina called me asking about doing a Masters Project around health care/medication usage for older adults, I had attended a meeting in which a staffer from the Division of Aging and Adult Services – Mary Bethel – reported  on the growing problem of older adults being unable to afford their medications. Until then, I had been blissfully ignorant of this issue. Plus, the Durham County Hospital Corporation had taken a special interest in doing something in Durham to help older adults with limited incomes. Gina was already a pharmacist and had studied geriatrics and her interests blended well with the community’s interest in addressing a real need. Beyond medication access, she also learned of the problems seniors have in properly understanding and using their medication. So, Senior PharmAssist evolved into a much-needed service providing both access and information.

 

I watched Gina expertly evaluate the problem and propose an ambitious solution.  We brought together key community partners who shared the vision and were incredibly supportive, both strategically and financially. It was a privilege to have SPA as a program of the Council – opening its doors in 1994 – and to watch it grow and become its own nonprofit organization in 1998. 

 

Securing reliable funding was a real challenge at the beginning. Luckily, the agency now has a broad base of support from the community. SPA’s most valuable contribution has been raising awareness of the importance of helping older adults access their medications and use them properly to support well-being. The actual financial support at community pharmacies to lower drug prices streamlines other approaches, which are more cumbersome and inconsistent.  And, of course, the importance of leveraging community resources and helping older adults fully access their Medicare benefits cannot be overstated. 

 

I hope SPA remains a key advocate when it comes to lowering the price of some medications, and for sharing information about polypharmacy and over-prescribing among older adults. I am thrilled that SPA staff are engaged in policy initiatives, community planning, and replication. There is plenty of work still to be done.

 

Gina Upchurch, the founding director says of Joan: She has been my one and only “boss.” What an absolute gift she has been to the program and to me personally through the years. She has steadfastly supported the program professionally even when she left the Council to lead the local Area Agency on Aging. Joan has also been very generous with her own personal contributions since the beginning – one of the earliest “investors.” Joan’s early endorsement of the effort allowed us to establish credibility in Durham, and equally critical was that the Council under her leadership allowed the program to be designed creatively to blend healthcare with social care for older adults with limited incomes. Senior PharmAssist would not exist at all – or as it is today – without Joan’s steadfast leadership!

Joan Pellettier and Gina Upchurch worked together in Senior PharmAssist's earliest days

 

Senior PharmAssist ED Gina Upchurch reappointed to the MedPAC for a three-year term

Appointed last year for a one-year term, Gina Upchurch has been reappointed to the Medicare Payment Advisory Commission (MedPAC), a nonpartisan, independent agency that advises the U.S. Congress on issues affecting the Medicare program. We are excited to have what we learn in Durham find its way to the halls in DC to improve the Medicare program for all. Read more on the GAO website.

 

Medicare Basics tips and a link to the new resource

 

If you are turning 65, check out our upcoming Medicare Basics seminars – we now offer in person and virtual options!  These free seminars will give you a broad overview of your options when it is time to sign up for Medicare, and we always leave plenty of time for questions. You can sign up for a seminar on our website.

 

While you’re on our website, check out a new resource developed by long time Seniors’ Health Insurance Information Program (SHIIP) volunteers BJ Boyarsky and Bruce Hays.  Find it here.

 

Shred-a-Thon and Medication TakeBack - thank you!

 

Thanks to all of the nonprofit partners, volunteers, and community members who spread the word about this event and who came out on June 7 to shred papers and dispose of medications safely and responsibly. It was HOT, but we were happy to have so many neighbors participating in our annual event. Thank you!

 

Save the Date for our 30th Anniversary Luncheon

 

You're invited to our 30th Anniversary Luncheon on Friday, September 27 at the Washington Duke Inn!  Please mark your calendar and watch this space for RSVP details.

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Senior PharmAssist | 406 Rigsbee Ave, Suite 201 | Durham, NC 27701-2186 | Phone: 919-688-4772 | Fax: 919-652-0444 | Email

Senior PharmAssist
406 Rigsbee Avenue, Suite 201,
Durham, NC, 27701,
United States
9196884772 info@seniorpharmassist.org
Hours
Mon 8:30am - 5pm
Tue 8:30am - 8pm
Wed 8:30am - 5pm
Thu 8:30am - 5pm
Fri 8:30am - 5pm
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