When EM, a 71-year-old, received news that her endometrial cancer had returned, she was already facing an uphill battle. Soon after, she developed a deep vein thrombosis (DVT) in her leg and was prescribed Eliquis (apixaban), a critical blood thinner to prevent another clot. However the cost of the medication felt overwhelming. Though her income made her ineligible for Medicare’s “Extra Help,” she qualified for assistance through Senior PharmAssist—and her doctor’s office encouraged her to call us.
Mrs. M reached out one morning with urgency in her voice. She had only two doses of her blood thinner left, and winter weather was forecasted to hit Durham within days. Without the medication, she risked serious complications. Fortunately, there was an appointment available that very afternoon and we were able to arrange a ride so she could get to the office safely and on time.
During her visit, one of our pharmacists conducted a comprehensive medication review and worked directly with her pharmacy to ensure her Eliquis could be processed using Senior PharmAssist’s prescription benefit card. She paid $20 for a 30-day supply of her medicine. Fortunately, Eliquis is one of the medicines that has a negotiated price with Medicare so Senior PharmAssist’s share of the cost has been cut in half! (The list price, nearly $600 last year, decreased to $250 in 2026 thanks to the Inflation Reduction Act of 2022.) Mrs. M was able to pick up the medicine before the winter storm arrived—avoiding both a dangerous lapse in treatment and the added stress of navigating icy roads.
But the support did not stop there.
During her appointment, we learned that Mrs. M was also struggling to address other basic needs. She was referred to community resources for home repairs, including HVAC and flooring issues, and connected with food support through the Durham Center for Senior Life’s commodity box and pantry programs.
What began as a call about one medication became a coordinated response to stabilize her health and home. Life is hard enough and when we have the opportunity to accompany our participants as part of their care team, it is an honor and privilege.
Your financial support and many agency collaborations make this possible. Thank You!